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There are specific leading and lagging indicators that consulting companies should be tracking now to fuel their growth strategy, Harness the power of data to make more informed decisions, identify improvement opportunities and accomplish business Consulting KPIs: 'Utilisation' KPI gone horribly wrong!

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Episode Notes/Resources: In this episode of Salesforce Simplified we're talking with Salesforce Senior Solutions Engineer 2023 marks Service Performance Insight's fifth Global Professional Services Talent Benchmark report. SPI Research produced a Professional Services Framework - How the KPI and dashboard submissions work

Key performance indicators (KPI's) for service companies that help ensure the growth and vitality of the business. So why do the best professional services organizations all watch billable utilization? It's because billable utilization is the metric Episode 61 of the "Everything Except The Law" podcast has arrived! This time we're speaking with Craig Goldenfarb, the CEO